Stage is provided by BizWants s.r.o., with its registered address at Kaprova 42/14, 110 00 Praha 1, Česká republika, data box 36uwf6x, tax identifier CZ21783713. The primary contact address is stage@bizwants.com; technical and billing support can be reached at stage@bizwants.com. These Terms govern access to and use of Stage, including account management, event creation, live transcription, translation, spoken output, audience questions, billing, trial operation and related support.
These Terms are intended for business customers and professional users, but they also reflect mandatory consumer protections where a user acts as a consumer under applicable law. If any mandatory legal right cannot be excluded or limited, that mandatory right prevails. The service is provided from the Czech Republic and Czech law applies, without depriving consumers of mandatory protections available under their habitual residence law where such protection cannot be contractually waived.
A user is responsible for keeping account, billing, organisation and contact details accurate and current. Actions performed through an authenticated account are treated as actions of that account holder or of the organisation for which the account holder acts, unless misuse is reported without undue delay and the circumstances show that the account holder did not authorise the action.
An account is linked to the mobile number used for account verification and protection of trial operation. A user must not deliberately create multiple accounts, bypass service limits, trial limits, billing or security rules through additional registrations, different email addresses or shared verification details.
Stage supports several operational roles, including speaker, moderator, director and administrator. The customer is responsible for assigning roles only to authorised persons, removing access when it is no longer needed, and ensuring that the persons using Stage follow these Terms, applicable law and the customer's own internal rules.
The user must not use Stage for unlawful content, harassment, infringement of third-party rights, unauthorised recording or processing of personal data, security testing without permission, attempts to bypass limits, or traffic that unreasonably burdens the service or its infrastructure.
Stage is a digital service for live multilingual communication. It may provide live speech recognition, transcription, translation, synthetic spoken output, audience interaction, public event links, QR codes, production overlays and related operational tooling. The exact functions available to a user depend on the plan, configuration, role and technical state of the event.
Automated transcription, translation and spoken output can contain errors, omissions, delay, misrecognition, changed meaning or unsuitable wording. The quality depends on audio conditions, microphone placement, connectivity, accents, terminology, background noise, selected languages, device capabilities and third-party models or infrastructure. Stage is not certified interpreting and must not be used as the only source of truth in legal, medical, safety-critical, financial, emergency or similarly high-risk contexts.
The customer is responsible for deciding whether Stage is appropriate for a particular event, informing speakers and participants that automated processing may occur, and providing alternative communication where the event context requires higher reliability or accessibility guarantees.
After registration, Stage may permit limited trial operation without a paid plan. Trial use may require verified contact details, including mobile phone verification, and may include visible, text or audio watermarks. Trial limits can include event duration, listener count, available languages, spoken output, repeated activation, data retention or other limits displayed in the app.
Trial operation is provided solely for evaluation. It does not create a right to commercial availability, removal of watermarks, compensation for limitations, repeated free use of the same event after a limit has been reached, or free performance beyond the configured limits.
Stage may refuse, suspend or limit trial operation where there is suspected abuse, automated registrations, excessive use, technical risk, unpaid amounts from related accounts, or use outside the evaluation purpose.
The standard commercial model is a monthly subscription. The paid subscription can include service credit for Stage usage in the relevant period, according to the price list, plan, individual commercial setting or locked estimate applicable to the customer.
Usage above included credit is charged as an overage according to actual measured use, event duration, selected target languages, spoken output, active listeners and other billing dimensions shown in the app or commercial setting. The pre-activation calculator is an estimate; the final settlement is based on actual recorded use after the event.
Billing usually starts only when a paid feature is active according to the service metering rules, for example when an event is active and the speaker microphone or related translation pipeline is in use. Short metering intervals may be used to avoid charging for unused reserved time, but exact metering follows the technical billing records of Stage.
If an unpaid overage, failed payment, chargeback or unresolved billing issue exists, Stage may restrict creation or activation of further events until the issue is resolved. This does not affect mandatory consumer rights where those rights apply.
Payments are processed by Stripe or another payment provider used by Stage. Stage may transmit billing name, company name, address, email, phone number, VAT or Czech business identifiers and payment-related metadata to the payment provider where needed for checkout, invoices, tax compliance, reconciliation, fraud prevention and support.
The customer must check billing data before payment. If billing data is missing or incorrect, invoices and tax documents may be issued using the last available data unless correction is legally required and technically possible.
The payment provider's own terms and security procedures apply to payment processing. Stage does not store full payment card data unless the payment provider makes such data available only in a restricted tokenised or masked form.
Stage is operated with reasonable professional care. Continuous availability, uninterrupted transmission, error-free output, fixed latency or compatibility with every browser, device, network, microphone or third-party service is not guaranteed unless expressly agreed in writing.
Availability can be affected by maintenance, updates, user devices, browser permissions, local network conditions, internet providers, cloud or hosting outages, payment providers, AI models, speech and translation engines, security incidents or force majeure.
Stage may modify, improve, remove or limit features where the core purpose of the service remains preserved or where the change is necessary for security, legality, quality, cost control or technical operation. Material commercial changes will be communicated in a reasonable manner before they take effect where feasible.
The customer remains responsible for content submitted to or transmitted through Stage, including event names, materials, prompts, speaker audio, transcripts, translations, audience questions, names and metadata. The customer must ensure that it has the necessary rights and legal basis to use that content and to process participant data through Stage.
For account, billing, security, support and platform operation, BizWants s.r.o. acts as an independent controller as described in the Privacy and GDPR document. For event content supplied by the customer or event participants, the customer may act as controller and BizWants s.r.o. may act as processor to the extent it processes such content only to provide Stage under the customer's configuration and instructions.
The customer must not submit special categories of personal data, confidential trade secrets or regulated information unless there is a lawful basis, the use is necessary for the event, and the customer has assessed whether Stage is appropriate for that processing.
Defects and billing objections can be submitted under the Complaints Policy. A complaint should identify the account, event, approximate time, affected feature, expected behaviour, actual behaviour, browser or device, and any available evidence so that Stage can verify the issue.
Depending on the nature of a confirmed defect, Stage may repair the service, provide reasonable support, correct billing, issue a credit note, provide a proportionate discount, refund a payment, offer substitute performance or reject the complaint with reasons. Mandatory consumer remedies are not limited by this clause.
Where the user acts as a consumer and concludes a distance contract for a digital service, the user may have a statutory right of withdrawal unless an exception applies. For digital content or digital services supplied before the expiry of the withdrawal period, the right of withdrawal may be lost or limited where the consumer has given the required express consent and acknowledgment under applicable consumer law.
A consumer may seek out-of-court resolution of an unresolved consumer dispute through the Czech Trade Inspection Authority, Central Inspectorate, ADR Department, Stepanska 15, 120 00 Prague 2, Czech Republic, or through the applicable public ADR channels.
Stage is liable for direct damage caused by a breach of its legal or contractual obligations to the extent required by applicable law. Stage is not liable for loss of profit, loss of business opportunity, reputational harm, decisions made in reliance on automated translation, damage caused by incorrect event configuration, user devices or networks, third-party outages, or use of the service contrary to these Terms, unless such exclusion is prohibited by mandatory law.
Nothing in these Terms excludes liability that cannot legally be excluded, including liability for intentional misconduct, gross negligence where exclusion is not permitted, injury to natural persons where applicable, or mandatory consumer rights.
These Terms are effective from 2026-05-25. Stage keeps versioned legal documents; for existing claims, the version effective at the time of the relevant act applies unless mandatory law requires otherwise.
If any provision is invalid or ineffective, the remaining provisions remain valid. The parties will interpret the invalid provision in a manner that best preserves the commercial and legal purpose of the original provision within the limits of applicable law.